Terms of Service
These guidelines define the shipping timelines, return windows, and store policies governing your purchase of our loom-woven cotton carryalls from Pollachi.
1. Shipping & Delivery
Our Commitment
We ship all textile goods plastic-free from our workshop in Pollachi, India. Orders are processed and dispatched within three business days. Delivery timelines vary by destination, with tracking details provided upon shipment.
2. Returns & Exchanges
We offer returns on unused, unwashed cotton carryalls within seven days of delivery. To initiate a return, please contact our support team. Customers are responsible for return shipping costs unless the item is defective.
We are committed to uncomplicated carry and honest weight. Every piece is shipped plastic-free and crafted to endure, honoring both the weaver and the conscious traveler.
3. Natural Characteristics
Loom-woven variations are natural characteristics of our raw-textured cotton fabrics. These subtle shifts in the weave reflect the honest weight of hand-crafted textiles and are celebrated as unique marks of the loom.